Clients have a lot of choices when it comes to who they trust with their pet's care. The thing is, their decision depends on more than the care itself. It's…
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You have the power to help more clients move forward with confidence, and it starts right at your front desk. You’re the first-person clients see when they walk through the…
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By Debbie Boone, BS, CVPM (NAAVR Co-Founder/Vice President) Since May is Mental Health Month, I thought a layman’s lesson in brain science would be an interesting topic. As someone considered…
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By Judy Rose Lanier, CVPM, CVA, VEMM (NAAVR Executive Director) Veterinary Receptionists Week is all about celebrating you and the steady presence you bring to the front of every veterinary…
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