Events

Great veterinary receptionists aren't born, they're trained. Too often, new hires are expected to "shadow someone for a few days" and then figure it out as they go. The result?...

When a worried pet owner calls or rushes through the door with a patient in crisis, the medical team isn't the only team member who matters. The CSR is often...

What if one simple conversation could help a pet receive the care it needs? Veterinary receptionist professionals are often the first voice a new pet owner hears and one of...