NAAVR, the North American Association of Veterinary Receptionists, is a dedicated organization focused on supporting, empowering, and recognizing veterinary receptionists across North America. We aim to elevate the client service path as a rewarding career through education, networking, and advocacy.

NAAVR was founded by industry veterans Dr. Jill Clark, Debbie Boone, CVPM, and Rhonda Bell, CVPM, PCM, CDMP. They recognized the crucial role that veterinary receptionists play in client relationships and wanted to create an organization that provides the resources, support, and recognition these professionals deserve.

Members of NAAVR gain access to a variety of benefits, including educational resources, networking opportunities, and recognition programs. We provide tools to help you enhance your skills, connect with peers, and advance your career within the veterinary industry.

You can become a member of NAAVR by visiting our website (www.naavr.org) and navigating to the Join Now page. We offer two membership levels to accommodate various needs and career stages, Managers and Practices ($30/Year) and Client Experience Members ($25/Year).

NAAVR offers a wide range of educational resources, including webinars, workshops, articles, and a certification program. These resources are designed to help you improve your communication skills, client service techniques, and overall professional development.

NAAVR advocates for veterinary receptionists by working closely with veterinary practices, industry partners, and educational institutions. We strive to raise awareness of the importance of client service roles and push for better recognition, training, and career development opportunities.

Absolutely! NAAVR is committed to helping veterinary receptionists grow in their careers. Through our educational programs, networking events, and advocacy efforts, we provide the tools and opportunities you need to advance within the veterinary industry.

Yes, NAAVR offers various networking opportunities, both online and in-person, including conferences, webinars, and community forums. These events allow you to connect with fellow receptionists, share experiences, and build professional relationships.

Veterinary practices can partner with NAAVR by becoming an organizational member or sponsor. Partnerships can include opportunities for staff training, co-hosting events, and promoting the recognition of client service professionals within the industry. Reach out to Debbie Boone at debbieboone@naavr.org to learn more.

NAAVR regularly hosts events such as educational webinars, panel discussions, and conferences. Visit our Events Calendar page and social media pages for announcements about upcoming events and how you can participate.

NAAVR has a variety of recognition programs, including guest blogs, awards, certificates, and spotlight features, designed to celebrate the hard work and dedication of veterinary receptionists. We believe in highlighting those who go above and beyond in their roles.

Yes, NAAVR is inclusive of veterinary receptionists from all types of practices, whether you work in a small animal clinic, a large animal hospital, or a specialized veterinary practice. We aim to support all client service professionals within the veterinary industry.