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Redefining the Role of Veterinary Receptionists. Shaping the Future of Veterinary Medicine. 

The North American Association of Veterinary Receptionists (NAAVR) is here for you—veterinary receptionists. We see your challenges, celebrate your contributions, and champion the recognition you deserve across the industry.

Why Join NAAVR?Join Now

Partners & Sponsors

A Supportive Community You Can Count On

As part of your NAAVR Membership, CSRs get full access to the NAAVR Circle! This supportive community encourages sharing ideas and learning from each other, along with crowdsourced CSR resources, NAAVR events, and HOT Topics that provide quick Ted-Talk-like shots of member-requested learning topics! Even better, we have an app to make connecting with your peers even easier.

Why Join NAAVR?

Exclusive Resources

Dive into webinars, training programs, and tools tailored to enhance your skills and career. 

A Thriving Community

Connect with peers and industry leaders who understand your journey and share your passion for making a difference. 

Professional Advocacy

Be part of a movement raising the profile of veterinary receptionists across the industry. 

Career Development Opportunities

Unlock new paths for growth and leadership within veterinary medicine. 

Our Mission

At NAAVR, we believe in empowering veterinary receptionists to thrive in their careers and elevate their professional recognition. We aim to create a dynamic community supporting your growth, advocating for your value, and providing the tools and resources you need to excel. Together, we aim to transform the perception of veterinary receptionists, showcasing their expertise and critical role in the success of veterinary medicine. 

Who We Are

The North American Association of Veterinary Receptionists (NAAVR) is dedicated to you, the compassionate and skilled professionals who serve as the heart of veterinary practices. As clients’ first and last point of contact, veterinary receptionists are the cornerstone of exceptional care and client experiences. We understand your unique challenges and recognize your vital contributions to the veterinary team—and it’s time the entire industry does, too. 

NAAVR was founded by a veterinarian and two certified veterinary practice managers who began their careers in client service roles within veterinary practices. Their shared journey from the front desk to leadership roles gives them a deep understanding of the challenges and triumphs you face every day. They created NAAVR with one mission: to uplift, empower, and support veterinary receptionists while advocating for their critical role in veterinary medicine. 

One of our core goals is to inspire client service representatives (CSRs) to step into leadership and responsibility roles within NAAVR. By bringing your voice and expertise to the table, you can help shape the future of this organization and guide its mission to support CSRs across the industry.  

Together, we’re not just building a community but cultivating leaders who will drive positive change for veterinary receptionists everywhere. 

Take The Next Step

NAAVR is your opportunity to be part of something bigger—an organization that truly values your contributions and invests in your future. Whether you’re looking to grow professionally, gain recognition, or connect with like-minded peers, NAAVR is here to guide and support you every step of the way.

Join Today

Don’t wait to take charge of your career and become a part of a community that champions your success. Click below to learn more about membership benefits and join the NAAVR family today. 

Join Now